About Us

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Ron’s Optical was founded more than 30 years ago in the garage of visionary Ron Scoppettone. Today the company serves the optical industry nationwide from its headquarters in Livermore, California. Now led by daughter, Melissa Scoppettone, the legacy continues as the company thrives with a new found vision. Our dedication to superior service and products has made us an industry leader in both optical cases and optical accessories. Ron’s Optical caters to the needs of both the young and the old and everyone in between. Constant adaptation to the changing trends of every season and every year has kept us on top of the demands of the market. Ron’s extensive knowledge and years in the business coupled with Melissa’s keen eye for fashion and design have brought the company to a new level. But at the end of the day it still comes down to our customers. For us the ultimate goal is the satisfaction of our customers-the people who have really made us the great company that we are today.

 

SATISFACTION GUARANTEE

 

Ron’s Optical offers a 100% satisfaction guarantee policy. If for any reason you are not completely satisfied with your purchase you may return the items up to one year from the invoice date.

 

POLICY FOR MERCHANDISE RETURN AND CREDIT

 

Ron’s Optical will give full credit up to 90 days for merchandise that has been received damaged, misprinted or shipped in Ron’s Optical error. A 15% restocking fee will be applied to returns made after 90 days. Partial boxes are not accepted. All items should be returned in the condition it was originally sold.

 

* Full credit excludes printed items, CliC products and all clip-ons. CliC products and all clip-ons are subject to a $3.00 per piece restocking fee. All clip-ons must be returned in the original case or an additional charge of $5.00 will apply.

 

 

POLICY FOR CREDIT ON SHIPPING CHARGES

 

If merchandise is received damaged or a shipment is received due to a Ron’s Optical error, Ron’s Optical will pick up the merchandise free of charge and your account will be credited for the shipping charges. If merchandise is shipped in customer error the customer assumes responsibility for the cost of returning the merchandise.

 

 

*PLEASE CONTACT CUSTOMER SERVICE PRIOR TO RETURNING ANY MERCHANDISE. PLEASE INCLUDE THE FOLLOWING ITEMS WITH YOUR RETURN: A COPY OF THE INVOICE OR INVOICE NUMBER, REASON FOR RETURN, CONTACT PERSON AND TELEPHONE NUMBER OR SIMPLY ENCLOSE A COPY OF THE RETURN AUTHORIZATION.